Terms and Conditions

1. Acceptance of Terms

By accessing and using Viralbasket.co.uk ("the Website"), you agree to be bound by these Terms and Conditions. Our platform operates a gated membership model designed for exclusive access to curated home goods and apparel. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Viral Basket provides a membership-based e-commerce platform offering premium products including clothing, pillows, and rugs. We facilitate the purchase and delivery of these goods directly to our verified members at exclusive pricing tiers.

3. Membership and Account

To access our full catalog and pricing, you must create a membership account. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• Providing accurate, current, and complete information during registration.
• All activities that occur under your account.

4. Gated Access and Pricing

Our pricing model is exclusive to registered members. Publicly visible product lists may have hidden prices. We reserve the right to verify membership status before fulfilling any orders. Membership fees, if applicable, are non-refundable unless stated otherwise.

5. Orders and Payments

All orders placed through the Website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including product availability, errors in description or price, or suspected fraud. Payments are processed securely via our authorized payment partners.

6. Product Descriptions

We strive to display our products as accurately as possible. However, we do not warrant that product descriptions, images, or other content are error-free. The actual colors you see will depend on your monitor and we cannot guarantee your monitor's display will be accurate.

7. Shipping and Delivery

Delivery times are estimates and not guaranteed. Viral Basket is not liable for delays caused by shipping carriers or customs processes. Risk of loss and title for items pass to you upon delivery to the carrier.

8. Returns and Refunds

Please refer to our separate Shipping & Returns policy for detailed information. Generally, items must be returned in their original condition and packaging within the specified timeframe to be eligible for a refund or exchange.

9. Intellectual Property

All content on this Website, including text, graphics, logos, and images, is the property of Viral Basket and protected by international copyright and trademark laws. Unauthorized use of any materials is strictly prohibited.

10. Prohibited Conduct

Users are prohibited from using the site to: engage in any unlawful activity; solicit others to perform unlawful acts; violate any international or local regulations; or harass, abuse, or insult others based on gender, sexual orientation, religion, or ethnicity.

11. Limitation of Liability

Viral Basket shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, or for the cost of procurement of substitute goods.

12. Indemnification

You agree to indemnify and hold Viral Basket harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms and Conditions.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the new terms.